Microsoft 365: How to fix black flickering

Brian G Turner

Fantasist & Futurist
Staff member
Supporter
Joined
Nov 23, 2002
Messages
24,941
Location
Highlands
Recently I've had problems with Microsoft 365 apps, such as Word and Excel, subject to a weird black flickering that made them hard to use. At first I though it was a problem with my broadband connection causing problems with autosave - but it turns out it's due to a hardware acceleration setting that's easy to change and fix:


When in one of the Microsoft 365 apps, go to:

1. File menu,

2. Options command

3. Advanced option

4. Scroll down to the Display section of the dialog

5. Toggle the check the box for “Disable hardware graphics acceleration"


That should fix it across all apps. :)
 

Foxbat

None The Wiser
Supporter
Joined
Jul 24, 2003
Messages
8,738
Location
Scotland
Most PCs and many laptops have hardware graphics acceleration. I'd have thought this should have been picked up during software testing. Surely it wouldn't have been difficult for MS to discover this early on and set acceleration to 'disabled' as default?
 

.matthew.

Well-Known Member
Joined
Jan 12, 2020
Messages
919
Most PCs and many laptops have hardware graphics acceleration. I'd have thought this should have been picked up during software testing. Surely it wouldn't have been difficult for MS to discover this early on and set acceleration to 'disabled' as default?
But users need SPEEEEEED!
 

J Riff

The Ants are my friends..
Joined
Apr 11, 2010
Messages
4,960
Location
Sleeping in Lab
slighty diff. topic; but, on youtube, vids often slog down and glitch, on this older laptop. But, if u paste the url into say, VLC player it runs smoothly. This happens in various browsers. Why is the built-in player in browsers worserer than a freeware player?
 

Similar threads


Top